近年来，随着非洲基础设施建设的加速推进，越来越多的个人投资者选择将二手挖掘机出口到非洲市场，以满足当地对施工设备日益增长的需求。本文将分享一个真实的客户案例，展示一位个人买家如何通过上海挖百万成功采购并出口一台二手挖掘机到非洲。此案例不仅展示了采购和出口的完整流程，还强调了专业支持在成功交易中的重要性。

In recent years, with the acceleration of infrastructure development in Africa, more and more individual investors are choosing to export used excavators to the African market to meet the growing demand for construction equipment. This article shares a real client case study, illustrating how an individual buyer successfully purchased and exported a used excavator to Africa through Shanghai Wabaiwan. This case not only demonstrates the complete procurement and export process but also highlights the importance of professional support in achieving a successful transaction.

1. 客户背景与需求

Client Background and Requirements

这位客户是一名来自中国的个人投资者，拥有丰富的建筑行业经验。他了解到非洲市场对工程机械的需求正在迅速增长，尤其是二手挖掘机，由于其高性价比和良好的性能，深受当地施工企业的青睐。客户希望通过出口一台二手挖掘机到非洲，抓住这一市场机遇，并为未来的业务扩展奠定基础。

The client, an individual investor from China, has extensive experience in the construction industry. He recognized that the demand for construction machinery in the African market is rapidly growing, particularly for used excavators, which are highly favored by local construction companies due to their cost-effectiveness and good performance. The client aimed to capitalize on this market opportunity by exporting a used excavator to Africa, laying the foundation for future business expansion.

2. 设备选购与质量检验

Equipment Selection and Quality Inspection

在与上海挖百万团队的初步沟通中，客户表达了他对设备性能和价格的具体要求。基于客户的需求，我们为他推荐了几款二手挖掘机，并详细介绍了每台设备的状态、使用历史和价格区间。经过多次讨论，客户最终选择了一台小松PC450-8挖掘机，这款设备以其优良的性能和耐用性满足了客户的所有期望。

During the initial communication with the Shanghai Wabaiwan team, the client expressed specific requirements regarding equipment performance and price. Based on the client’s needs, we recommended several used excavators and provided detailed information on each machine’s condition, usage history, and price range. After several discussions, the client ultimately chose a Komatsu PC450-8 excavator, which met all his expectations with its excellent performance and durability.

• 设备推荐：基于客户需求，推荐了多款性价比高的二手挖掘机。

• 设备检查：我们的技术团队对选中的设备进行了全面的质量检验，确保其功能正常，符合出口标准。

• 设备试运行：客户参与了设备的试运行，并对设备的表现非常满意，确认了最终购买决定。

• Equipment Recommendation: Based on the client’s needs, we recommended several cost-effective used excavators.

• Quality Inspection: Our technical team conducted a comprehensive quality inspection of the selected equipment to ensure it was fully functional and met export standards.

• Test Run: The client participated in a test run of the equipment and was very satisfied with its performance, confirming the final purchase decision.

3. 出口流程与物流安排

Export Process and Logistics Arrangements

在设备选定后，上海挖百万团队迅速开始了出口准备工作。我们协助客户准备了所有必要的出口文件，包括发票、装箱单、原产地证明和设备技术规格书。随后，我们为客户安排了适合的海运方案，选择了滚装（Ro-Ro）船将挖掘机从中国运往非洲的港口。整个过程在我们专业团队的指导下顺利完成，设备安全无损地抵达了非洲。

Once the equipment was selected, the Shanghai Wabaiwan team quickly began the export preparations. We assisted the client in preparing all the necessary export documents, including the invoice, packing list, certificate of origin, and equipment technical specifications. We then arranged an appropriate sea freight solution for the client, choosing a roll-on/roll-off (Ro-Ro) vessel to ship the excavator from China to the African port. The entire process was smoothly completed under the guidance of our professional team, and the equipment arrived safely and intact in Africa.

• 文件准备：我们为客户准备了所有必要的出口文件，确保清关顺利。

• 物流安排：选择了最优的海运方案，确保设备安全及时到达。

• 实时跟踪：客户可以通过我们的物流平台实时跟踪设备运输状态，确保心中有数。

• Document Preparation: We prepared all necessary export documents for the client, ensuring smooth customs clearance.

• Logistics Arrangements: The most optimal sea freight solution was chosen to ensure the safe and timely arrival of the equipment.

• Real-Time Tracking: The client could track the equipment’s shipping status in real-time through our logistics platform, ensuring peace of mind.

4. 设备交付与售后支持

Equipment Delivery and After-Sales Support

设备抵达非洲港口后，我们的合作伙伴负责了设备的清关和当地运输，最终将设备安全交付到客户指定的施工现场。为了确保设备能够立即投入使用，我们还提供了现场安装和调试支持，并为客户提供了操作培训和技术指导。客户对设备的表现和我们的服务表示高度满意，并表示愿意与我们继续合作，进一步开拓非洲市场。

After the equipment arrived at the African port, our local partners handled the customs clearance and transportation, ultimately delivering the equipment safely to the client’s designated construction site. To ensure that the equipment could be put to use immediately, we also provided on-site installation and commissioning support, along with operator training and technical guidance. The client was highly satisfied with the equipment’s performance and our services, expressing a strong interest in continuing to work with us to further expand into the African market.

• 清关与交付：我们确保设备顺利通过非洲的清关，并按时交付到客户手中。

• 现场支持：提供了设备的安装、调试和操作培训，确保客户能够顺利使用设备。

• 持续售后服务：我们的技术团队将持续为客户提供支持，确保设备的长期稳定运行。

• Customs Clearance and Delivery: We ensured the equipment passed African customs smoothly and was delivered to the client on time.

• On-Site Support: Installation, commissioning, and operator training were provided to ensure the client could use the equipment smoothly.

• Ongoing After-Sales Service: Our technical team will continue to provide support to the client, ensuring the long-term stable operation of the equipment.

结语：从采购到非洲市场的成功之路

Conclusion: The Road to Success from Procurement to the African Market

通过与上海挖百万的合作，这位个人客户成功将一台二手挖掘机出口到非洲市场，并顺利完成了设备的交付和使用。此次成功的交易不仅展示了我们的专业能力和全程支持，也为客户在非洲市场的进一步扩展奠定了坚实的基础。如果您也希望通过出口二手挖掘机进入非洲市场，上海挖百万将是您值得信赖的合作伙伴。

Through collaboration with Shanghai Wabaiwan, this individual client successfully exported a used excavator to the African market and smoothly completed the delivery and operation of the equipment. This successful transaction not only showcased our professional capabilities and full support but also laid a solid foundation for the client’s further expansion in the African market. If you are also looking to enter the African market by exporting used excavators, Shanghai Wabaiwan will be your trusted partner.