在全球范围内，越来越多的企业选择从中国采购二手工程机械设备。对于许多国际客户而言，找到一家值得信赖的供应商至关重要。今天，我们分享一个真实的客户故事：一位来自印尼的客户如何通过上海挖百万二手挖掘机市场成功采购二手挖掘机，并在项目中取得了显著成效。

Around the world, more and more companies are choosing to purchase used construction machinery from China. For many international clients, finding a trustworthy supplier is crucial. Today, we share a true customer story: how an Indonesian client successfully purchased a used excavator through Shanghai Wabaiwan Used Excavator Market and achieved significant results in their project.

客户背景

Client Background

这位印尼客户是一家中型建筑公司的采购经理，主要负责公司在印尼多个岛屿上的基础设施建设项目。由于公司即将开始一项新的道路建设工程，急需采购一台性价比高、性能可靠的二手挖掘机，以满足项目的需求。

The Indonesian client is the procurement manager of a medium-sized construction company responsible for multiple infrastructure projects across various islands in Indonesia. As the company was about to start a new road construction project, they urgently needed to purchase a cost-effective and reliable used excavator to meet the project's demands.

挑战与需求

Challenges and Needs

在与客户的初步沟通中，我们了解到客户面临几个关键挑战：

1. 设备选择：由于项目地点在偏远地区，客户需要一台能够应对复杂地形且易于维护的挖掘机。

2. 预算限制：客户的预算有限，希望能够在控制成本的前提下，找到一台质量可靠的二手设备。

3. 物流与交付：印尼的地理位置分散，物流运输是一个不小的挑战，客户希望设备能够及时、安全地运达现场。

During initial communication with the client, we identified several key challenges:

1. Equipment Selection: Due to the project's remote location, the client needed an excavator capable of handling complex terrain and easy maintenance.

2. Budget Constraints: With a limited budget, the client wanted to find a reliable used machine while controlling costs.

3. Logistics and Delivery: Indonesia's dispersed geography posed a logistical challenge, and the client wanted the equipment to be delivered on time and safely to the site.

上海挖百万的解决方案

Shanghai Wabaiwan’s Solution

1. 精准的设备推荐 / Accurate Equipment Recommendation

根据客户的需求，我们为其推荐了一台卡特彼勒（Caterpillar）320D二手挖掘机。该设备经过严格的检修和保养，性能良好，能够应对印尼项目的复杂地形。我们还向客户展示了设备的详细报告，包括工作小时数、维护记录和实际操作视频，让客户对设备的状况有了全面了解。

Based on the client’s needs, we recommended a Caterpillar 320D used excavator. The machine had undergone rigorous inspection and maintenance, ensuring good performance for the complex terrain of the Indonesian project. We also provided the client with a detailed report on the equipment, including operating hours, maintenance records, and an actual operation video, giving the client a comprehensive understanding of the machine's condition.

2. 灵活的付款和物流安排 / Flexible Payment and Logistics Arrangements

为了帮助客户在预算内完成采购，我们为其提供了灵活的付款方式，包括分期付款选项。此外，我们与经验丰富的国际物流公司合作，确保设备能够按时、安全地运抵印尼项目现场。我们还提供了实时物流跟踪服务，让客户随时掌握设备的运输进展。

To help the client stay within budget, we offered flexible payment options, including installment plans. Additionally, we partnered with an experienced international logistics company to ensure the equipment would arrive on time and safely at the Indonesian project site. We also provided real-time logistics tracking, allowing the client to monitor the shipment's progress.

3. 优质的售后服务 / Quality After-Sales Service

设备到达印尼后，我们的技术团队为客户提供了远程操作指导和设备调试支持，确保挖掘机能够顺利投入使用。我们还承诺提供后续的备件供应和技术支持，确保设备在项目期间始终保持最佳状态。客户对我们的专业服务和设备质量表示高度满意，并计划在未来的项目中继续与我们合作。

After the equipment arrived in Indonesia, our technical team provided remote operation guidance and equipment commissioning support to ensure the excavator was put into operation smoothly. We also committed to providing ongoing spare parts supply and technical support, ensuring the machine would remain in optimal condition throughout the project. The client was highly satisfied with our professional service and the quality of the equipment and plans to continue working with us on future projects.

客户反馈

Client Feedback

在项目完成后，这位印尼客户特意向我们反馈了设备的表现和使用体验。客户表示，上海挖百万提供的二手挖掘机不仅满足了项目需求，还超出了他们的预期。设备在复杂地形上表现出色，操作简便且维护成本低，帮助他们顺利完成了工程任务。客户非常感谢我们在采购和交付过程中的支持，并表示将继续选择上海挖百万作为他们未来设备采购的合作伙伴。

After the project was completed, the Indonesian client provided feedback on the machine's performance and their overall experience. The client stated that the used excavator from Shanghai Wabaiwan not only met but exceeded their project requirements. The machine performed excellently on the complex terrain, was easy to operate, and had low maintenance costs, helping them complete the project successfully. The client expressed their gratitude for our support throughout the purchasing and delivery process and indicated that they would continue to choose Shanghai Wabaiwan as their partner for future equipment purchases.

结语

Conclusion

这个成功的印尼客户案例再次证明了上海挖百万二手挖掘机市场在国际市场中的竞争优势。我们不仅提供高质量的二手工程机械设备，还为客户提供量身定制的解决方案和优质的售后服务，确保每一位客户都能顺利完成他们的项目目标。如果您也在寻找可靠的二手挖掘机供应商，上海挖百万将是您的最佳选择。

This successful Indonesian client case once again demonstrates Shanghai Wabaiwan Used Excavator Market’s competitive advantage in the international market. We not only offer high-quality used construction machinery but also provide customized solutions and quality after-sales service to ensure every client successfully achieves their project goals. If you are also looking for a reliable supplier of used excavators, Shanghai Wabaiwan is your best choice.

上海挖百万二手挖掘机
网站：www.wabaiwan.com
邮箱：wabaiwan@qq.com